At The Lost Generator, we value communication and are always here to support you. Whether you have a question about our blueprints, need help with your purchase, or simply want to learn more about how the Edison Generator works, our team is ready to assist you. We believe that great customer service is just as important as the product itself, and we aim to make your experience with us smooth, reassuring, and helpful from the start.
If you have questions about your order, such as payment confirmation, download issues, or access to your blueprints, please reach out to our customer support team using the contact details provided on this page. We do our best to respond to all inquiries promptly, usually within 24 to 48 hours.
For technical questions about building the Edison Generator, our instructions are designed to be clear and beginner-friendly, but we understand that you may need extra clarification. Feel free to contact us with your concerns, and we will guide you in the right direction. While we cannot build the generator for you, we can provide advice, tips, and reassurance to make the process easier.
If you are considering a refund under our 60-day money back guarantee, our support team will be happy to help you. We believe in making this process straightforward and stress-free, so you can feel confident that your satisfaction is always our priority. Simply contact us with your order details, and we will walk you through the steps to ensure a smooth resolution.
We also welcome feedback and suggestions from our customers. If you have ideas on how we can improve our product, enhance the blueprints, or make our website more user-friendly, we encourage you to share your thoughts. Your feedback helps us grow and allows us to serve you better.
For general inquiries, partnership opportunities, or media requests, you can also reach out using the same contact details. Please provide as much information as possible in your message so we can respond accurately and efficiently.
How to Reach Us:
You can contact us via email at support@thelostgenerator.com
If you prefer to reach us by post, please use the mailing address listed on our website’s contact page.
We understand that clear communication builds trust, and we want you to feel supported every step of the way. Thank you for choosing The Lost Generator. We look forward to hearing from you and helping you take your first steps toward energy independence.