At The Lost Generator, your privacy is important to us, and we are committed to safeguarding the information you share with us. This Privacy Statement explains how we collect, use, and protect your personal details when you browse our website, make a purchase, or communicate with our team. By using our services, you agree to the practices outlined here.
When you interact with our website, we may collect information such as your name, email address, billing information, and payment details at the time of purchase. We also collect technical data, including your IP address, browser type, device information, and browsing behaviour, which helps us understand how visitors use our site. Additionally, we may store details you provide voluntarily, such as messages sent to our customer support team.
We use this information primarily to process orders and deliver digital products like the Lost Generator blueprints. It also allows us to provide reliable customer support, keep you informed about important updates, and, if you choose to opt in, share promotional offers or helpful tips related to our services. Collecting technical data further helps us improve our website, making your experience smoother and more efficient.
Your data security is a priority. We apply strict security measures to prevent unauthorised access, alteration, or misuse of your information. Payment details are handled by trusted third-party providers through secure processing channels, which means we never store your complete credit card information.
We respect your privacy and do not sell or trade your personal information to third parties. However, in order to operate effectively, we may share limited information with trusted service providers such as payment processors or email delivery platforms. These providers are bound by strict agreements to use your data only for the purpose of fulfilling their services.
To enhance your browsing experience, our website may use cookies or similar technologies. Cookies help remember your preferences and give us insight into how our site is being used. You can disable cookies in your browser settings at any time, though doing so may affect certain features or functionality of the website.
You also have rights when it comes to your personal data. You may request access to the information we hold about you, ask for corrections if details are inaccurate, or request deletion of your data where applicable. You also have the right to withdraw consent from receiving promotional emails at any time by using the unsubscribe option provided in our communications.
We may update this Privacy Statement occasionally to reflect changes in our practices, legal requirements, or improvements to our services. Any updates will be published on this page, and continued use of our website indicates your acceptance of the revised terms.
If you have any questions or concerns about our privacy practices, please contact our customer service team using the information provided on our website. At The Lost Generator, we are dedicated to protecting your privacy and ensuring your trust in our services.